Delivery policy | Elegance Natural Skin Care

Delivery policy


We aim to dispatch every single order the same day!

To clarify, if you order before 5pm (Mon-Fri) then your order will be in the post the same day, for orders after 5pm they will be dispatched the next day, all weekend orders will be dispatched on Monday.

Bank Holidays

Orders will be dispatched the next working day.


The majority of our orders are dispatched via Royal Mail, if you have any delivery requests then please add these to the comments section when ordering, for example, leave in porch, leave next door etc and these will be added onto the postage label.

Order Tracking

All orders are sent with tracking numbers.

Shipping Rates

This is charged on a per item basis, before the final checkout page you will be shown what the cost of shipping will be.

We offer FREE 2nd CLASS POSTAGE for any order over £35, with a low cost 50p per item 1st class upgrade available also!

Current charges are:

1st Class £2.45 per item up to a maximum of £12.25 (1-2 days)

2nd Class £1.95p per item up to a maximum of £9.75  (2-4 days)  FREE if your order value is over £35! 

If you qualify for FREE Second class, then upgrade to first class for just 50p per item.

Special Delivery £6.50 plus 95p per item (guaranteed next day)

International £3.00 per item (times vary depending on location, typically 3-5 days for EU and 5-7 days rest of World)


We can ship our products to almost any country, if you have any problems checking out or would like a price before ordering then please get in touch.  We will use the Royal Mail system where possible but for some countries we may use other carriers.