Delivery policy

Turnaround

We aim to dispatch every single order the same day!

To clarify, if you order before 5pm (Mon-Fri) then your order will be in the post the same day, for orders after 5pm they will be dispatched the next day, all weekend orders will be dispatched on Monday.

Bank Holidays

Orders will be dispatched the next working day.

Carriers

The majority of our orders are dispatched via Royal Mail, if you have any delivery requests then please add these to the comments section when ordering, for example, leave in porch, leave next door etc and we will write these on the parcel.

Order Tracking

If a tracking number is provided, we will update your order with the tracking information.  Please note that some orders using Royal Mail will not have tracking numbers. 

Shipping Rates

This is charged on a per item basis, before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

We offer FREE 2nd CLASS POSTAGE for any order over £100.

Current charges are:

1st Class £1.80 per item up to a maximum of £12 (1-2 days)

2nd Class 95p per item up to a maximum of £8 (2-4 days)  FREE if your order value is over £100.

Special Delivery £5.80 plus 95p per item (guaranteed next day)

International £2.75 per item (times vary depending on location, typically 3-5 days for EU and 5-7 days rest of World)

Overseas

We can ship our products to almost any country, if you have any problems checking out or would like a price before ordering then please get in touch.  We will use the Royal Mail system where possible but for some countries we may use other carriers.